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SARL Sellerie Fleur de Lys with capital of € 8,000, whose head office is located
21 avenue du limousin,
Route de lubersac
19230 POMPADOUR
France
Téléphone : +33(0)5 55 97 17 58
Mail : contact@pompadour-sellier.com
and registered at the RCS of Brive la Gaillarde under the number 493 015 812, is engaged in the manufacture and sale of saddles.
1. Objet
The general conditions of sale detailed below, govern the contractual relations between any user of the site www.pompadour-sellier.com and the SARL Sellerie Fleur de Lys.
They set the technical, legal and financial conditions in which the user can order the products available on this site.
These general conditions of sale apply to all online sales of the Pompadour brand website and are accessible at any time on the website www.pompadour-sellier.com or by mail on request to the address next: contact@pompadour-sellier.com or by mail at 21, avenue du Limousin, 19230 POMPADOUR, France.
These general conditions of sale are the only applicable and replace all other conditions, except prior, express and written waiver.
SARL Sellerie Fleur de Lys may be occasionally required to modify some of the provisions of its terms and conditions, so it is necessary that they be re-read before each site visit.These modifications are effective from the time they are posted online and can not be applied to contracts previously concluded.Each purchase on the site is governed by the terms and conditions applicable on the date of the order.
Any order made on this site constitutes acceptance without reservation by the user of these general conditions of sale in their entirety.
2. Order
The online sales service user can place an order using the following procedure:
- Browse the site and choose the products by clicking on the buttons and links provided for this purpose, this action to put these products in an electronic "basket".
- Access the "basket" to check and possibly modify its contents.
- Enter the delivery and billing information concerning it.
- Validate the set, possibly modify the information and the order.
- Click on the button "Proceed to payment" which returns to the online payment system.
-Pay online by credit card, check or transfer.
By placing an order, you make us an offer to purchase the products you have selected according to these terms and conditions. We reserve the right to accept or refuse any offer, at our discretion, in particular, in the event that the price of the products you have selected is derisory due to a display error.
The order is placed when the online payment system returns to our server an acknowledgment of good execution of the secure payment transaction. The order is confirmed within 48 hours by e-mail, once it is checked and accepted. SARL Sellerie Fleur de Lys will acknowledge receipt of the order sent to him electronically.
The data recorded by SARL Sellerie Fleur de Lys constitute the proof of all transactions, unless proven otherwise.
The products presented on the website www.pompadour-sellier.com are offered for sale only in European countries. Product offers are subject to availability. Namely that some products are put into production once the order is confirmed and paid. In this type of case, the delay can reach 15 days and more. In case of error, changes, or in the event of unavailability of product after placing your order we will notify you by mail or mail as soon as possible.
3. Product information
The information relating to the essential characteristics (Article L. 111-1 of the Consumer Code) of the products is available for each of the products on this website. The photographs in the catalog are as faithful as possible but can not ensure a perfect similarity with the product offered, particularly with regard to colors. We will provide the products indicated on your order confirmation in accordance with the provisions of the general conditions.
4. Price
The prices for the products will be the prices indicated on your Invoice.
Prices are valid for delivery in Europe only. The prices listed in the e-shop are prices inclusive of VAT, taking into account the VAT applicable on the day of the order; any change in the rate may be reflected in the price of the products or services. The products ordered will be billed at the prices in effect when the order is registered. VAT is payable by you at the applicable rate indicated on your Invoice. Delivery charges, where applicable, are payable by you, as stated on your Invoice.
5. Execution of the order
The order will be executed within a maximum period of 30 days from the day following the day when the user has sent his order. (Article L. 121-20-3 of the Consumer Code)
In the event of non-payment or refusal of authorization of payment by the accredited organizations, SARL Sellerie Fleur de Lys reserves the right to refuse to honor an order.
SARL Sellerie Fleur de Lys will keep the property of the goods ordered until the day of their full payment.
After confirmation and payment of an order, an email is automatically sent to you, summarizing it and allowing you to print your invoice. Thus, SARL Sellerie Fleur de Lys is not obliged to send an invoice to the customer.
6. Availability
Orders will be honored within the limits of available stocks.
In case of stock shortage of a product, SARL Sellerie Fleur de Lys will keep users informed. In this case, the costs of return following the exercise of the right of withdrawal by the user will be, at the expense of SARL Sellerie Fleur de Lys the user will be able to obtain refund as soon as possible and at the latest in the 30 days following the date of withdrawal.
7. Delivery of the order
The products ordered on this site can only be delivered in European countries. The order will be delivered to the address indicated by the user when ordering. If the address provided is located outside of Europe, the order will not be accepted and the products will not be delivered.
For France parcels are shipped via DPD and Mondial Relay. For Europe parcels are usually shipped via UPS and UPS Relay. Whatever the delivery method chosen, we send you a link to track your package online.
SARL Sellerie Fleur de Lys can not be held responsible for non-performance or improper performance of the contract if it is attributable to the user or to the unpredictable and insurmountable of a third party to the contract or a case of force majeure. (Article L. 121-20-3 paragraph 5 of the Consumer Code). In case of deliverable items at different dates given their availability, the delivery time is based on the longest time. SARL Sellerie Fleur de Lys can not be held responsible for the consequences due to a delay in delivery. In case of delay, an email will be sent to you.
In case of payment by check the order will be processed upon receipt of the check. Consequently, the time limits applicable in this case are those on the day of receipt of the check and may therefore be changed from those mentioned on the day of placing the order. The merchandise travels at the risk and peril of the recipient.
The user is required to inform SARL Sellerie Fleur de Lys changes to his contact details: all information relating to the billing address and / or delivery.
8. Compliance
You must notify the carrier on the delivery note at the delivery of the package (Reserve with details of problems, theft, breakage, ...) and SARL Sellerie Fleur de Lys by fax, mail or phone all reservations on the product delivered (eg damaged package, already open ...) within 3 days of receipt of the product. Then, depending on the case, you can benefit from the conditions of exchange and refund provided for in this article.
The return of the products can be accepted only in their original state.
In case of lack of conformity, the user can return the property and get the price or keep the property and get a part of the price, unless the lack of conformity is minor.
The user benefits from the legal provisions of the guarantee of hidden defects.
9. Secure payment
The amount of the order from SARL Sellerie Fleur de Lys is payable in full to the order and in euros.
Payment is made:
- by credit card (secure online payment).
- Wire Transfer
- by check payable to SARL Sellerie Fleur de Lys the check to be addressed to the following address: SARL Sellerie Fleur de Lys, 21 avenue du Limousin, 19230 POMPADOUR, France.
In the event of non-payment or refusal of authorization of payment by the accredited organizations, SARL Sellerie Fleur de Lys reserves the right to refuse to honor an order.
10. Right of withdrawal
The user has a withdrawal of a period of seven (14) clear days from the receipt of his order pursuant to Article L. 121-20 of the Consumer Code.
Within this period, the user can return at his own expense the item delivered, for exchange or refund, in new condition (neither oiled nor soaped nor used) and in its original packaging with the original invoice.
The user will inform SARL Sellerie Fleur de Lys of his decision by email at the following address: commercial@brunodelgrange.com or by phone at the following number: 05 55 97 17 58 before returning the product (s).
SARL Sellerie Fleur de Lys will refund the user as soon as possible and at the latest in the 30 days following the date of retraction.
11. Liability
SARL Sellerie Fleur de Lys can not be held responsible for non-performance of the contract concluded in case of force majeure or fortuitous event, particularly disruption or strike, total or partial, including postal services and other means of transport or communication or because of an unpredictable or insurmountable third party, or in case of user's fault, including errors in the entry of contact details or any other incomplete or erroneous information transmitted by the user via this site.
12. Contract Archiving
SARL Sellerie Fleur de Lys ensures the written retention of contracts concluded electronically for 2 years from the conclusion of the contract until the date of delivery of the good and for a period of 2 years from it.
SARL Sellerie Fleur de Lys provides access to the user at any time if the latter makes the request. It can be requested by e-mail to the following address: contact@pompadour-sellier.com.
13. Photography and illustration
The photographs and illustrations appearing on the site have an illustrative value and do not enter the contractual field. The lack of conformity between the photographs and / or illustrations present on the site does not engage the responsibility of SARL Sellerie Fleur de Lys.
14. Intellectual property rights
The general structure of this site and all content on this site (images, photographs, logos, brands ...) are protected by the legislation in force in France in matters of intellectual property and by the international legislation in force.
All rights of reproduction are reserved.
In the absence of express authorization from SARL Sellerie Fleur de Lys, it is strictly forbidden to exploit the content of this site and in particular to reproduce, represent, modify or adapt in whole or in part.
15. Protection of personal data
15.1 SARL Sellerie Fleur de Lys undertakes that the collection and processing of personal data carried out within the present site are carried out in accordance with the law n ° 78-17 of January 6, 1978 known as "Data Protection Act" ".
By personal data SARL Sellerie Fleur de Lys hear all information relating to a natural person identified or identifiable by one or more elements of its own to obtain delivery of products available on this site.
The information provided by the user being essential for the processing and routing of orders and the preparation of invoices, their absence causes the cancellation of the order. The user agrees to provide sincere and genuine information about him. The communication of false information is contrary to these general conditions.
In order to process the orders, the personal data of the user can be transmitted to the staff of SARL Sellerie Fleur de Lys as well as that of subcontractors or partners.
15.2 The user has the right to object to the processing of his personal data by SARL Sellerie Fleur de Lys, as well as a right to oppose, at no cost, that his personal data are used for purposes prospecting, especially commercial by SARL Sellerie Fleur de Lys or, where appropriate by its partners to which his personal data would be transmitted.
The opposition to the processing of his personal data by the user may have the effect of preventing SARL Sellerie Fleur de Lys to provide the requested service which can not be blamed.
The user has a permanent right of access, communication, modification, rectification and deletion on all data concerning him and more particularly the right to question SARL Sellerie Fleur de Lys to obtain the confirmation that his or her personal data is or is not being processed, information relating to the purposes of the processing, to the recipients to whom they are communicated. A copy of his personal data may be delivered to the user at his request and against reimbursement of reproduction costs thereof.
However, SARL Sellerie Fleur de Lys has the opportunity to oppose manifestly abusive requests, including their number, their repetitive or systematic. To exercise these rights, it is sufficient to send a postal mail to the following address:
SARL Sellerie Fleur de Lys, avenue du Limousin, 19230 POMPADOUR, France.
The personal information collected as part of the service is kept in accordance with the rules prescribed by the law "Informatique et Libertés" and for a period justified by the purpose of their treatment.
16. Applicable law
Whatever the nationality of the user, this contract, its annexes and possible amendments are subject to French law to the exclusion of any text of foreign law, even designated by a rule of conflict of international law. Any conflicts that may arise in the execution of this contract will be brought before the competent French jurisdiction.